Chandler Public Library

Standards of Acceptable Behavior Policy

Standards of Acceptable Behavior Policy

Behavior becomes unacceptable when it interferes with the rights of others to use the facilities and services of the library, results in injury to one’s self or others, or results in damage to the building or equipment. Examples of unacceptable behavior include, but are not limited to:

Progressive enforcement will be used for violations of the Standards of Acceptable Behavior Policy. Consequences of misconduct may include the following: A verbal warning, eviction from the library, loss of library privileges and arrest.

In the event of loss of library privileges, a written notice will be given to the individual, and, in the case of a minor, a letter will be sent to the parent or guardian regarding the violation and the suspension of privileges.


For violations of the Standards of Acceptable Behavior Policy staff will begin the steps of progressive enforcement listed below. Staff should document each incident in the appropriate log and library circulation software (as applicable) whenever a member of the public is being disciplined. Police will be called whenever illegal activity is witnessed, superseding enforcement action.

First Violation: Verbal warning

Second Violation (within one year): Begin progressive enforcement – One day suspension.

Third Violation (within one year): One week suspension

Fourth Violation (within one year): One month suspension from facilities system-wide

Fifth Violation (within one year): Six month trespass

Sixth Violation (within one year): Permanent trespass from the Library System.

Examples of behavior that warrants a month, and in some cases a six month, suspension and a call or letter to parents/guardians include: stealing (magazine, DVD, book); fighting; documented repetitive violations that involve misuse of computer, property, and verbal abuse of staff or other customers.

Any decision can be appealed in writing to the Library Board. Appeals must be made within sixty (60) days of decision and addressed to the Library Manager for forwarding to the Library Board.

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